- Why are we switching to a digital parking system?
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Paperless parking will make parking on campus more convenient, with cashless payments removing the need for physical permits. Cameras will also improve security through accurate vehicle tracking, ensuring we comply with regulations.
- What does the 5X社区视频 do with the income from parking charges?
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Revenue from parking supports the transport operation, including routine maintenance and repairs of car parks, roads, footpaths, cycle paths, bicycle shelters and bus shelters as well as supporting the parking enforcement operation.
- What is ANPR technology and how does it work?
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technology uses CCTV-style cameras at car park entrances/exits to capture timed photos of vehicles and their number plates and to calculate the duration of each vehicle’s stay. Drivers must pay for the full duration of each stay to avoid fines. They don’t need to display any physical permits in order to park.
- How does the new campus parking system work?
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As you enter and exit campus, ANPR cameras located at car park entrances will scan your vehicle's number plate. There will be a 60 minute ‘grace period’ before charging starts – this allows for drop-offs and deliveries etc.
You can park in any available parking space on campus, unless it is marked with restrictions e.g. reserved or disabled bays, or carer bays before 10am.
The ANPR system will determine whether a parking fee has been paid, and will issue a fine after 48 hours if unpaid.
If you are a staff permit holder and haven’t paid, you can do so online or by phone on the same day you entered the car park. This means if you forget to pay for parking, you have until midnight the same day to do so, but you will not be reminded that you need to pay. There will be signs as you leave campus as a reminder, but there won’t be digital reminders for people to pay.
Visitors must pay for their parking within one hour of arriving on campus.
If you do not pay for your pay as you go parking, you will receive a Parking Charge Notice (PCN) via the post from First Parking.
If parked illegally, you will be issued with a physical Parking Charge Notice by a campus Parking Enforcement Officer.
- Will barriers be installed at campus car parks?
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No. Barriers will not be installed at car parks.
- Are all campus car parks switching to a digital system?
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All campus car parks will operate on a digital system.
- I don’t own a mobile phone will I be able to use paperless parking?
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If you don’t have a mobile phone and have not opted for an annual permit via salary deduction, you can apply for the pay as you go option . You can then pay for daily parking via the through a computer.
- Why has the 5X社区视频 partnered with an external organisation to transition to paperless parking?
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The 5X社区视频’s Transport Office will continue to manage, operate, and oversee the new system, ensuring a smooth transition to paperless parking. First Parking, has been our service provider for a number of years, and will provide the Transport Office with expert technological support.
- How is the new system able to identify non-permit holders from those with permits?
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The ANPR system uses the DVLA database along with the permit database to identify non-permit holders. This in turn will allow us to charge or fine drivers, if necessary, and apply higher rates for non-Sussex drivers.
- How is the new parking system being funded?
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The new system is funded by the 5X社区视频 with the aim of improving convenience, safety and car park management.
- Do I have to link my credit or debit card to my online parking account?
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No. Anyone purchasing an annual parking permit via a one-off payment (including staff, students and associates) will make a one-time payment at the time of purchase and no details are stored in the system. Those who opt for a pay as you go permit will pay for the purchase of single use permits. Annual staff permits are paid for via salary sacrifice as per the previous system.
- What is the maximum stay allowed at campus car parks?
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Vehicles can drive or park on campus for a maximum of one hour without paying. Following that, options are available for up to eight hours parking, or for an overnight stay. Staff with a pay as you go (daily) permit only pay for parking between the hours of 8am to 5pm.
- Will paperless parking effect availability of campus parking spaces?
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Paperless parking will not have an impact on parking space allocation or availability, but the total number of parking spaces available may change over time for other reasons.
- How long is a daily pay as you go parking charge valid for?
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If you are using a pay as you go permit, when you pay for parking that session is valid for the entire day on the day that you purchased it.
Parking out of hours is free for staff; no daily payment is needed outside of the 8am and 5pm window, however you do need to hold a valid paperless parking permit. Visitors can pay for select parking durations (up to 9 hours), and/or pay £4.50 for a full overnight stay (5pm to 8am).
Visitor parking charges are active 24/7 at the following rates:
| Parking period | Charge |
|---|
| Up to 1 hour |
Free |
| Up to 2 hours |
£3 |
| Up to 4 hours |
£4 |
| Up to 9 hours |
£7 |
| 5pm to 8am (flat fee) |
£4.50 |
The flat rate applies only for arrivals after 5pm. Between 8am and 5pm the charges above apply.
- My vehicle details have changed since signing up. How can I update them?
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You can log in to your First Parking account to update your vehicle details, for example to register a new vehicle or remove a vehicle from your account. Up to five vehicles can be registered to your account.
- How can I register for a parking account?
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You can register your vehicle via .
- When is the registration window opening and what if I miss it?
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The online portal is now open. Applicants can apply throughout the academic year.
- What is the registration deadline?
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There is no cut-off date, however we may close the system to new applicants once a maximum number of permits have been allocated. A waiting list will then open for new applicants.
- Can I register more than one vehicle on the new system?
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You can register up to five vehicles under the same account.
- I use car-club vehicles. Will I be able to park different vehicles on campus each time?
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The system allows for up to five different vehicles to be registered under the same person/account. If you need to add a sixth vehicle, you can do so after deleting details of one of the previous vehicles you added to the system.
- Is the registration process the same for motorbikes and drivers of other vehicles?
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Motorbikes are exempt from parking charges, and can be registered by contacting the Transport Office. Permits for all other vehicles (e.g. vans) can be applied for via the normal process.
- What if a staff member parks on campus before registering their vehicle?
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If 5X社区视频 staff park without registering their vehicle for an online permit, they will be charged a visitor car parking rate, not the reduced staff rate.
| Parking period | Charge |
|---|
| Up to 1 hours |
Free |
| Up to 2 hours |
£3 |
| Up to 4 hours |
£4 |
| Up to 9 hours |
£7 |
| 5pm to 8am (flat fee) |
£4.50 |
The flat rate applies only for arrivals after 5pm. Between 8am and 5pm the charges above apply.
- What is the cost of pay as you go parking and of an annual permit?
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Daily car park use for staff is charged at £3 a day. An annual car park permit will be charged monthly via salary deduction (dependent on salary grade). Student permit costs are available via the Transport website; £198 pre-paid is the standard rate.
- What are the payment options for Sussex staff?
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Staff with annual tickets can choose to pay by monthly salary deduction, or as an upfront payment. Staff using the pay as you go option will pay every time they park. Staff who choose not to register for either of these options may still pay for parking on daily basis without a permit, using the more expensive visitor rate.
| Parking period | Charge |
|---|
| Up to 1 hours |
Free |
| Up to 2 hours |
£3 |
| Up to 4 hours |
£4 |
| Up to 9 hours |
£7 |
| 5pm to 8am (flat fee) |
£4.50 |
The flat rate applies only for arrivals after 5pm. Between 8am and 5pm the charges above apply.
- How will I be notified of a parking penalty if I don’t pay for my parking session within the time limit?
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You will receive a Parking Charge Notice (PCN) through the post. You will not be reminded to pay prior to the deadline.
- How much do penalty charges cost?
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The cost of a parking fine is £60. This will be reduced to £30 if paid within 14 days.
- Is there a charge for drivers entering car parks outside the 8am to 5pm window?
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Staff and students with a permit/parking account won’t be required to pay for parking during out of hours (outside of 8am to 5pm), but visitors will.
- Can I enter and park in a campus car park without paying immediately?
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You have until midnight to pay for your parking session from the minute you’ve parked to avoid being issued a fine. The system will not remind you to do this.
- How will I be informed of fines?
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The ANPR system can detect unauthorised vehicles or users exceeding the maximum stay period (1 hour grace period) as well as other pre-configured parking restrictions. Violations are identified using the vehicle's registration to obtain the user's details from the Driver and Vehicle Licensing Agency (DVLA). A charge notice (PCN) is sent by post. You will not receive a ticket at the car park site or be notified via email.
- What happens if I don't pay a fine?
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If not paid within 28 days of the issue of the Parking Charge Notice (PCN), First Parking may request details of the registered keeper of the vehicle from the DVLA. First Parking will then take action to recover the full amount of the fine from you, as well as any further costs that may be incurred.
- How do I pay or appeal my Parking Charge Notice (PCN)?
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Details on how to pay or appeal are sent with the PCN.
- What if repeat car park users who park within a 24-hour period find their first entry paired with their last exit, resulting in an overstay fine?
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All PCNs are checked manually before being issued. Operators will check transactions to ensure that first entries are not incorrectly paired with last exits, preventing false charges.
- What do these changes mean for holders of different types of permits?
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Nothing, the permit types as listed above will stay the same.
- Do I need to pay every time I park?
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Only if you have registered for a pay as you go permit , or are using visitor parking. Staff with an annual permit don’t need to pay separately for individual parking sessions.
- Will parking prices increase?
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Prices are set by the 5X社区视频 and are reviewed regularly. Advance notice will be given in good time should any price change be confirmed.
